State Farm® Insurance Agent Betty Cole

"Brian Trammell was great to work with in helping us establish an auto ins policy with State Farm. He responded to our cold call voicemail very timely (on a skeleton crew holiday week) and provided great insight to ensure we obtained the most proper coverage at a reasonable price point. I really enjoy how personable this office is, in addition to the proximity to where we reside."

"Over the years, I have sampled different insurance companies' business models and, long ago, settled on an agent-based approach by State Farm. When I moved into the DFW metro area, I cold-called Betty Cole's agency and spoke to Brian, who has been a trusted partner and source of helpful information ever since. For several years now, Brian has dispensed solid advice, stayed on top complicated needs, interfaced with Underwriting for both personal and business policies, and even assisted with very unusual information requests from far-off car rental agencies. Brian even talked me out of some things I did not need, saving me money. I couldn't be happier with the services I received."

"The service I have received from Brian Trammell was outstanding! He was very courteous and knowledgeable and the entire auto and renters insurance process was seamless and quick. Thank you again Brian! I would highly recommend the Betty Cole - State Farm Insurance team for your insurance needs."

"We have been with Betty Cole’s office for years and have always received great service. Today, I received OUTSTANDING care from Tenischa! She went above and beyond to help me, thoroughly answered all of my question, sent me everything I needed via email within minutes, and did it all with sincere kindness and a smile. Not something you find so easily these days. Thank you, Tenischa, for making me smile!"

"Update; I have been so fortunate so many times by getting to talk with Tenischa! She is very informative and answers questions very quickly. You can tell by talking with her that she knows the insurance industry very well and how best to guide you and resolve anything. Tenischa deserves a huge pay raise plus a bonus. She deserves 10 stars! We have been with State Farm for several years, but with another agent. We received very poor customer service and a few too many straws broke the camels back. Betty and her team came highly recommend so we made the switch. What we were told is correct, Betty and her team are awesome. I just wish we would have made the change a long time ago. 1 star for me for not switching to Betty sooner and 10 stars to Betty because she and her team are great. Thank you Betty for treating customers like they should be treated, like we were decades ago, before respect and caring became a thing of the past."

"I have been with State farm for about 3 years now and I love it specially the Betty Cole team are very professional and friendly, requesting change or updating my policy with just a phone call saved me so much time and effort, Thanks to Nikki she is great Customer Rep.🤗🤗🤗"

"I can't say enough positive words about Tanischa from Betty Cole's State Farm Agency. Whenever I speak with Taniescha, she always supplies me with accurate information and she is always fun and professional to speak with. I've been with Betty Cole's State Farm for over 10+ years now and I always think of her office's professionalism whenever I get a bill/statement in the mail. Like a good neighbor, Taniescha and Betty Cole are there; and thank goodness."

"I was very happy with the service provided by Tenisha Jones of the Betty Cole State Farm Agency. She helped me with all my questions and in addition, I saved a significant amount of money with State Farm compared with quotes received from three major casualty insurance competitors."

"We've been a "bundled" customer for well over thirty years. Recently had a minor fender bender which was handled quickly and efficiently. Rental car was set up and available within minutes of getting off the phone with our claim representative. Set up with repair shop was done quickly and I was able to get my vehicle in that same day. Kudos to the entire State Farm Team at Betty Cole's for being first rate in customer service. Like "Jake from State Farm Says", like a good neighbor, State Farm is there!"