State Farm® Insurance Agent Betty Cole

"I have made the move from Arkansas to Texas and was in need of changing my car insurance. I didn't have no idea on what or who to go with and although my father gave me some places to try, in the end he told me to see which one will benefit me. As time went on my God mother mentioned how she has had state farm for a 15+ years and to call them. Called today and Mrs. Jones was very helpful, provided me the most outstanding customer service, and made the switch over as smooth as possible. Thank you and will be looking forward to state farm taking care of my insurance needs!!!!"

"Best Insurance Agents Ever. Brian or Tenischa, they always answer the phone, that alone is a rare find. Great prices on all the policies I need. Been with them for about 10 years and wouldn't dare go anywhere else."

"I have been insured through Betty Cole's agency for decades: Car, Life, Rental/Home, all the things! The entire staff is professional, informed, and friendly. I want to give a special shout out to Tenischa, who is an absolute gem of a person and agent. I've had a variety of circumstances over the years and Tenischa has graciously and articulately guided me through them each time. I am truly grateful for this agency!"

"Tenischa in Betty's team is remarkable, extremely responsive, and always helpful. I've easily gotten policy updates within the same day/hour. Only great things to say about her and the team, please keep it going."

"Betty Cole State Farm team is the absolute best. Knowledgable, patient and willing to help. It has been a real pleasure working with Tanisha, Bryan and Betty, they take care of all our auto and home insurance needs."

"Tenischa and Brian are the BEST!

Thank you."

"The staff was very professional and continued to follow up until they settled my auto policy to fit my needs. Special thanks to Tanisha, who handled the process."

"Betty Cole and her team are awesome! My family and I have been insured with them for years and we always feel so well taken care of. They are personable and helpful. They always give us the best rates and walk us through anything we need. This truly feels like a partnership and that they are always looking out for us."

"Thank you Tenisha and Betty Cole-State Farm Insurance!
Tenischa has consistently been helpful in addressing my questions and concerns relating to our insurance. Each time I’ve reached out for help and information, Tenischa has always demonstrated a strong knowledge and understanding of our issues; plus, her interaction with me reflects Betty Cole’s people-centered approach in working with senior clients. Again, thank you! Joyce"

"We have received nothing but excellent service here, and highly recommend this agency to anyone looking for good renter’s and/or car insurance."

"We have been with State Farm for over 15 years, and the level of service we’ve received has been unmatched. When we moved to Texas six years ago, I was afraid to switch agents I worried that a new State Farm agent wouldn’t provide the same level of service as our previous one. After searching for agents, I was lucky enough to find Betty Cole’s agency.
The employees there are amazing, and the service they provide is incredibly personable. Every time I’ve called, they’ve answered the phone, and if they weren’t able to, they called me right back. Each time you call, they know you by name just by hearing your voice. Before even getting into the reason for your call, the first thing they ask is, “How are you?”
Brian often asks how the family is doing and even calls my husband by name. Tenisha often ends the call by saying, “I appreciate you.” We have all our products with them, from car insurance to life and homeowners insurance. You might find a company that offers a lower rate, but will they provide A-1 customer service from start to finish?
From getting a quote, to handling accidents, to simply answering questions, Betty Cole’s team has delivered every time without fail. It’s hard to find an agent who truly cares and provides that personal touch and excellent customer service. For those reasons, I will remain a loyal customer of Betty Cole’s agency."

"State Farm is the only insurance company we have ever used…and like a good neighbor, Betty, Tenischa and Brian have been always available to assist us with questions, options and accurate information. They are very professional and empathetic with their service. As a premium provider they are certainly competitive and they give you a peace of mind that doesn’t come with most insurance providers. I highly recommend them for all of your insurance needs. They even helped me out with a short period of time with medical coverage when I was in between jobs. Thanks for always being there and being the BEST!"

"Always very kind and helpful advice! Everyone I’ve worked with in the office has clearly been on my team."

"Our son's car was hit by a vehicle when he was parked in the driveway of his apartment. Brian was fantastic taking care of him. We so appreciate our agents."

"I called today with a billing question. Tenischa J. returned my call promptly and resolved the issue immediately. Great customer service!"

"I have been with Betty's agency for years now. They do a great job. Tenischa is the best!!!!"

"I’ve worked with Betty Cole State Farm for over 15 years and wouldn’t switch to another provider if I had to. They’re responsive, dependable and a pleasure to deal with."

"Betty and team have been my agent since moving to Texas in 2014. They are fast, efficient, thorough and accessible. And the whole staff recognizes me if and when I contact them! Thanks for exemplary service team!!"

"Tenischa and Brian are the best. They always help me with everything I need."

"I have been a member here for the past seven to eight years, and from day one I have consistently received exceptional service—truly second to none. Every interaction feels like a resort-level experience, thanks to the care and professionalism of the entire team, but especially Tenischa Jones.

Tenischa is truly family to me. She is always proactive, attentive, and committed to ensuring my insurance needs are handled seamlessly. Her dedication and personal touch make all the difference.

Under the leadership of Betty Cole, this team sets the standard for excellence. They have always been there for me, and their support, consistency, and genuine care are what keep me coming back year after year."

"I recently received notification that my mortgage would be increasing significantly. I had been using an independent insurance broker for the past 6 years. Unfortunately he did not have access to many insurance providers, like State Farm. I was referred to this agency by a coworker. Ms. Tenisha was able give me a great quote by offering to bundle my auto coverage. She held my through this whole process. I am now saving $1400 a year by switching to State Farm. I highly recommend this office. Thank you so much for helping my family."

"Tenischa was very helpful in getting my renter's policy and my auto policy all set up. I couldn't be happier with the service provided."

"I have been a customer for years. Tenischa, Brian, and the Betty Cole group offer excellent, timely service, and truly care about their customers."

"I’ve been a multi-client for over 20 years. In all of my years of purchasing insurance products, I believe that the service, dependability, kindness and professionalism of Betty and her staff are the litmus test for Agency perfection."

"Awesome service and folow up! Easy process."