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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Gillespie

October 19, 2024

5  out of  5
rating by Kevin Gillespie
"Awesome service and folow up! Easy process."
We responded:
"Thank you Kevin. We appreciate your kind words and glad we were able to assist you. "
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cynthia porter

October 3, 2024

5  out of  5
rating by cynthia porter
"Brian trammel was the agent I worked with and he is very efficient and knowledgeable and really worked with me to get the best quotes ever for my auto and home insurance. I totally enjoyed talking with him And know I can call him anytime to help me thanks Brian."
We responded:
"Thank you so much Cynthia for taking the time to provide us with your feedback. We are so glad to have you join our agency. We promise to take good care of your insurance needs."
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Barry Buford

August 1, 2024

5  out of  5
rating by Barry Buford
"Tenisha at Betty Cole’s office is always so helpful and patient with all of my questions and goes way out of her way to help! My family have been happy customers for many years!"
We responded:
"Thank you Barry. We appreciate the feedback and your business."
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Carolyn Trosper

July 12, 2024

5  out of  5
rating by Carolyn Trosper
"I have been with Betty Cole’s office for over 20 years. Tenischa and Brian are terrific and they provide excellent customer service. All of my questions are answered and they explain things clearly."
We responded:
"Thank you so much Carolyn. We appreciate your kind remarks. And I agree, Brian and Tenischa are terrific!"
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Stanita Jackson

June 25, 2024

5  out of  5
rating by Stanita Jackson
"Great, kind, respectful, and speedy service from Betty and Tenischa anytime I have a question or require assistance. They have done a phenomenal job! I would recommend them for your insurance needs."
We responded:
"Thank you so much Stanita. We are so grateful for your business. And thank you for letting us know we have provided assistance. We appreciate you."
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Paula Celania

June 25, 2024

5  out of  5
rating by Paula Celania
"We have been a State Farm customer of Betty Cole's for many years. They are always very responsive to any questions I have. They are wonderful to work with and I would highly recommend them."
We responded:
"Thank you so much Paula. We appreciate you taking the time to let us know how we are doing. Thank you!"
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Brandon Lucas

June 18, 2024

5  out of  5
rating by Brandon Lucas
"The staff in the Betty Coles office are top notch! Anytime I have a concern, they have an immediate answer or solution. Thank you for all you do Tenischa and Brian!"
We responded:
"Thank you so much Brandon for taking the time to let us know you are satisfied with our service. We appreciate you!"
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Deirdre Robinson

May 17, 2024

5  out of  5
rating by Deirdre Robinson
"HIGHLY RECOMMEND: I have been using Betty Cole and her team (Yay for Brian!) for over a decade on several properties and cars. I am constantly confused, misplace my documents, misunderstand, etc etc.... Brian (& the whole team) answer the phone. As in A HUMAN BEING answers the phone and speaks with me with to resolve all the issues. They never get annoyed with my repeat inquiries and always RAPIDLY resolve my issues. I recommend them with the highest confidence."
We responded:
"Thank you so much for taking the time to write this review Deirdre. We appreciate you. And you have made our day!"
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David Smith

May 14, 2024

5  out of  5
rating by David Smith
"I have known Betty for over 20-years, and while I have switched away from State Farm a few times, I'm glad to say that I'm back! The attention that Betty and her team provides to each client is amazing. Seriously, I have never met a more attentive team. You don't feel like a number here. I highly recommend!"
We responded:
"Thank you David for recommending us for your insurance needs. We very much appreciate your business and support. We are so glad to have you back to the State Farm family!"
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daniel lawrence

May 13, 2024

5  out of  5
rating by daniel lawrence
"I've been a client of Betty's office for a long time, and they've always been very quick, helpful and friendly!"
We responded:
"Thank you Daniel for taking the time to write this review. We appreciate your support and loyalty."
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Tony Estelle

May 4, 2024

5  out of  5
rating by Tony Estelle
"I been with Betty Cole for over 20 years and I have been totally satisfied with the service I been and still getting. Tenischa is absolutely amazing. The whole staff is amazing but I had to give Tenischa her flowers. She help my niece get the best rate she could find and we appreciate her so much. If you need insurance, I suggest you contact them asap. You won’t regret it."
We responded:
"Thank you so much Tony. We appreciate you and think YOU are amazing!"
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Kelly Murphy

April 19, 2024

5  out of  5
rating by Kelly Murphy
"Tenischa, made my day! I called needing a quote that day, she called me back within 15 minutes. I signed my new policy minutes later! Excellent customer service! I would give 10 stars if I could! Thank you again."
We responded:
"Welcome aboard! We are so glad we were able to assist you with your insurance needs."
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Jun Zhang

April 4, 2024

5  out of  5
rating by Jun Zhang
"I greatly appreciate the excellent service by State Farm Betty Cole and her staff Brian. I began my car insurance in State Farm many years ago, and I had wonderful experiences for my claims. They treated my family very friendly. Every year I always received birthday card, and Christmas card from them, thus making me very happy . This year I joined my house insurance with my car insurance. I found the house premium is very reasonable compared with other companies. Jun Zhang"
We responded:
"Thank you Jun. We are so glad to have you as a policyholder in our agency. And very grateful for your business."
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Nikki Bell

April 2, 2024

5  out of  5
rating by Nikki Bell
"Betty, Tenisha and Brian have always went above and beyond for our insurance needs."
We responded:
"We are so grateful for your business Nikki. And so glad you are happy with our service."
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Mardell Cronister

March 27, 2024

5  out of  5
rating by Mardell Cronister
"Staff is very helpful and patient."
We responded:
"Thank you Mardel. We appreciate your business!"
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Gregry Franks sr

March 22, 2024

5  out of  5
rating by Gregry Franks sr
"Tenisch and Brian have provided me with excellent customer service. Knowledgeable and professional."
We responded:
"Thank you so much for your feedback. We are grateful for your business and very glad you are satisfied with our service."
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Kathy Darling

March 20, 2024

5  out of  5
rating by Kathy Darling
"The people in the office have always been very helpful when I needed something."
We responded:
"Thank you Kathy. We appreciate your business. And very glad we have been helpful. "
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Cathy Kitzman

February 29, 2024

5  out of  5
rating by Cathy Kitzman
"I have been with this State Farm agency for over 20 years and am very satisfied with the personal service I get. Tenisha found a way to lower my car insurance and I am so grateful. I highly recommend them!"
We responded:
"Thank you so much Cathy. So glad we were able to help lower your premium!"
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Carlos Davila

February 28, 2024

5  out of  5
rating by Carlos Davila
"Tenescha is *very* helpful and thorough."
We responded:
"Thank you Carlos for taking the time to review our agency. We appreciate your business. "
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Gina Andersen

February 21, 2024

5  out of  5
rating by Gina Andersen
"Tenischa and Brian are always so efficient and professional. I have been with Betty Cole's office for quite some time and simply, they are just very easy to work with."
We responded:
"Thank you so much Gina for your kind remarks. Brian and Tenischa are the best. We appreciate your business!"
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James Hicks

February 15, 2024

5  out of  5
rating by James Hicks
"They handle all Myself and family needs with the great care and compassion. Very prompt and complete service!!!!!!!"
We responded:
"Thank you James. We appreciate you and your business."
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Stephanie Moorehouse

February 7, 2024

5  out of  5
rating by Stephanie Moorehouse
"Tenisha, Brian and the staff with Betty Cole are fabulous to work with on all your insurance needs! I’ve been with them over five years and can say that they are quick to respond and jump in to help with anything you need. I was recently in an accident and they helped me in what could have been a stressful situation and made it a calm, easy process for me.. I can’t thank them enough!!"
We responded:
"Thank you so much Stephanie. We are so glad we were able to make the claim process less stressful for you."
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Johnnie Young

January 30, 2024

5  out of  5
rating by Johnnie Young
"Any time I call with a question, need, or issue, I have an answer within the same day."
We responded:
"Thank you Johnnie. We are so glad you are satisfied with our service."
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Tracy Mackay

January 23, 2024

5  out of  5
rating by Tracy Mackay
"Excellent agent! Provides 5 star customer service every time I need to call for anything at all."
We responded:
"Thank you so much Tracy. It is our pleasure to service your insurance needs. We appreciate you."
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Nancy Perliski

January 16, 2024

5  out of  5
rating by Nancy Perliski
"My family has been dealing with this agency for years. The service is very prompt and thorough. I appreciate that being a busy professional myself."
We responded:
"We are so glad you are happy with our service. We appreciate your business, and appreciate your feedback."